Shipping Policy

Last Updated: [Replace with current date]

Thank you for shopping with MonicaStore. This Shipping Policy explains how and when your orders are processed, shipped, and delivered.

1. Delivery Locations

We currently deliver within Tanzania only.

At this time, we do not offer international shipping.

2. Processing Time

All orders are processed within the same day or next business day after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time

Typical delivery time is:

  • 1 to 3 days depending on your location.

Delivery times may vary depending on:

  • Location of the customer

  • Courier availability

  • Weather or transportation conditions

4. Delivery Charges

Delivery fees may apply based on:

  • Delivery location

  • Courier service used

The delivery cost (if applicable) will be displayed during checkout before payment is completed.

5. Order Tracking

If tracking is available from the courier, we will share the tracking details with you once the order has been dispatched.

6. Responsibility After Dispatch

Once your order has been handed over to the courier service, responsibility for delivery passes to the courier.

We are not responsible for:

  • Courier delays

  • Lost packages caused by courier handling

  • Damage occurring during transit

However, we will assist you in communication with the courier if an issue occurs.

7. Incorrect Shipping Information

Please ensure your delivery information is accurate at checkout.

We are not responsible for:

  • Orders delivered to the wrong address provided by the customer

  • Additional shipping costs required to resend the order due to incorrect details

8. Order Pickup (If applicable)

If you offer pickups:
If you do not, leave out this section.
(Example: “Local pickup is not currently available.”)

Let me know if you want to enable local pickup, and I will edit the policy to include it.