Privacy Policy

Last Updated: [Replace with current date]

Welcome to MonicaStore (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase on monicacakes.org (the “Website”). By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us when you:

  • Create an account

  • Place an order

  • Contact customer support

  • Sign up for newsletters or updates

This information may include:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Information (processed securely by third-party payment providers)

We also automatically collect some information through cookies and analytics, including:

  • IP Address

  • Browser Type

  • Device Information

  • Pages visited

We use Google Analytics to help us understand how visitors use our Website.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Verify payment and prevent fraud

  • Deliver customer service and communicate with you

  • Improve our Website’s functionality and performance

  • Personalize your shopping experience

  • Send updates or promotional messages (only if you choose to receive them)

3. Payments

We accept payments through:

  • PayPal

  • Visa and Mastercard

All payments are processed securely by third-party payment providers. We do not store your full credit card or banking details.

4. Sharing Your Information

We do not sell your personal information to third parties.

We may share your information only in the following situations:

  • With service providers who help us operate our Website (e.g., hosting platforms, analytics)

  • If required by law, government request, or to protect our legal rights

We do not share customer addresses with third-party couriers, as confirmed.

5. Cookies and Tracking Technologies

We use cookies to:

  • Improve site performance

  • Remember your login and preferences

  • Understand how visitors use the Website

You may disable cookies in your browser settings, but this may affect your user experience.

6. User Accounts

Customers can create accounts on our Website. You are responsible for maintaining the confidentiality of your account credentials.

7. Children’s Privacy

Our website is open to all ages, however, if you are under the legal age of majority in your region, you should use this Website under the supervision of a parent or guardian.

We do not knowingly collect personal data from children without consent.

8. Data Protection and Security

We implement reasonable security measures to protect your information. However, no method of online transmission is completely secure, and we cannot guarantee absolute protection.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent for promotional communications

To request any of the above, contact us using the details below.

10. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

MonicaStore
Email: vpsquare3@gmail.com
Phone: +255 747 053 076
Operating Country: Tanzania

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.